For customer care and questions regarding your order please email us at info@babykissandcoo.com or call 877-235-4583.

Privacy Policy
We take your privacy seriously and our complete policy is detailed in our policies section.

Credit Card Security
Our on-line store is hosted by Yahoo! and is secure. All transactions will be on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. SSL makes it virtually impossible for unauthorized parties to read any of the information you send us via the secure server. Your credit card information is never reused except to issue refunds. For your own safety, please don't ever use e-mail to send us your credit card information! Use the secure ordering form instead.

Ordering
Using the Baby Kiss & Coo^TM online store is simple. After browsing through our offerings, select your product, click on "Order" to place the product in your personal Shopping Basket. Repeat this step for all the products you wish to purchase, when you're finished, simply click on "CHECKOUT." At this point, you'll be able to increase or decrease the quantity of each item selected or remove any unwanted items. Once everything is correct, either login using your user name and password or register with us so we may process your orders easier. Follow the prompts as to the shipping and billing options you prefer, enter your credit card info and submit your order. Please note that your credit card is charged immediately upon ordering.

Order Tracking
We will notify you via email when your package ships. This notice will contain a tracking number which you may use to check the status of your order at your leisure by logging onto U.S.P.S. website via this link: http://www.usps.com/shipping/trackandconfirm.htm

Sales Tax
Baby Kiss & Coo^TM is required by law to collect sales tax on orders shipped to the state of California.

Backorders and Out-of-Stock
If you order a product that is currently out of stock, you will receive an e-mail to let you know. We will advise you of the possible in stock date and request a confirmation for a back-order, exchange or cancel instructions.

Thank You,
Baby Kiss & Coo^TM Customer Care Team